1. Introduction & Overview
Surveyst ("we", "our", or "us") respects your privacy and is strongly committed to protecting your personal data. This Privacy Policy informs you about how we handle, collect, use, and safeguard your personal information when you visit our website, participate in surveys, and redeem rewards.
2. Information We Collect
We may collect, use, store, and transfer different kinds of personal data including:
- Identity Data: Full name, date of birth, gender, and username.
- Contact Data: Email address, telephone number, state, city, and country of residence.
- Profile & Demographic Data: Occupation, education level, household income bracket, consumer interests, vehicle ownership, hobbies, and pet details.
- Survey Response Data: The opinions, feedback, and answers you provide during survey participations.
- Technical & Usage Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
3. How We Use Your Information
We utilize the gathered information solely for legitimate business operations including:
- Matching you with eligible, high-paying surveys based on demographic requirements.
- Processing and crediting reward points to your member account.
- Fulfilling gift card redemptions, vouchers, and cash payouts.
- Preventing fraudulent responses, duplicate accounts, and automated bots.
- Complying with legal and regulatory obligations.
4. Data Confidentiality & Survey Anonymity
Your individual survey responses are aggregated with thousands of other respondents prior to delivery to market research clients. We do not sell your personal contact details to third-party telemarketers.
5. Data Security Measures
We have implemented strict security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. All sensitive communications utilize SSL/TLS encryption.
6. Your Legal Rights
Depending on your jurisdiction (such as GDPR in Europe or CCPA in California), you have rights to:
- Request access to your personal data.
- Request correction of incomplete or inaccurate data.
- Request erasure of your personal data ("right to be forgotten").
- Object to processing or request restriction of processing.
- Request transfer of your data to another party.
7. Contact Our Data Protection Team
If you have questions about this policy or wish to exercise your rights, please contact our Data Protection Officer at support@surveyst.com.